Impartiality

Recognising that change is a constant feature of today's commercial environment, GH Certification Sdn. Bhd. is committed to the concept of continuous improvement, working in tandem with clients to ensure on-going enhancement of systems and services. Regardless of a company's size or location, GH Certification Sdn. Bhd. adheres to its policy of providing support at all times.

It is a necessary objective of GH Certification Sdn. Bhd. to be completely impartial, in order to remain Accredited and to deliver certification services which provide the market place with confidence, while maintaining the professionalism and credibility of the audit and certification process. Impartiality is not only an accreditation requirement for a third party certification and inspection body; it is an absolute necessity to maintain the professionalism and credibility of the Audit, Inspection and certification process. It is therefore the objective of GH Certification Sdn. Bhd. to ensure that impartiality is maintained as an integral part of the Audit and Inspection process. GH Certification Sdn. Bhd. is a self-financed independent organisation, which ensures that it retains its impartiality.

GH Certification Sdn. Bhd.'s reputation for excellence is maintained by an independent Impartiality Committee, who have been appointed by the directors to monitor all aspects of our business activity. The GH Certification Sdn. Bhd. Impartiality Committee all have many years of direct experience in the individual sectors which they represent; thus enabling them to guarantee a wealth of knowledge and integrity for GH Certification Sdn. Bhd.

GH Certification Sdn. Bhd. shall not accept applications for certification of organizations who report directly to a person or group who also have any type of operational responsibility for GH Certification Sdn. Bhd.

In addition, no GH Certification Sdn. Bhd. Office, joint venture or wholly owned, shall enter into any partnerships that provide full consultancy or consultancy in part. GH Certification Sdn. Bhd. may provide auditor training when contracted by another body to do so, but such contractual agreement may not be advertised in any manner without prior review and approval of the Accredited Office. The following seven controls shall be implemented and complied with by all audit and certification staff to ensure that this Impartiality Policy is maintained throughout the audit process.

  • Auditors/Technical Experts are prohibited from participating in the Audit of any organisation where they have provided consultancy or training (except where this has been professionally registered auditor training), or of any organisation where they have any financial or commercial interest, for a minimum period of two years prior to the date of the organisation’s Certification Application.
  • Auditors/Technical Experts shall not disclose or discuss any detail, before or after an Audit, to any member of staff other than their direct Management or other members of the team, as required by their Secrecy and Non-Disclosure agreement signed on commencement of employment.
  • Subcontracted Auditors/Technical Experts shall sign a Subcontractor Agreement and a Secrecy and Non-Disclosure Agreement and shall be included on the Office Potential Conflict Listing.
  • GH Certification Sdn. Bhd.’s directly employed Management and Staff are prohibited from engaging in consultancy activities, which involve the active design, generation or implementation of a Management System.
  • GH Certification Sdn. Bhd.’s directly employed Management and Staff are required to declare any financial interests or business activities on commencement of, and during, the period of employment. The details of which shall be recorded on the Office Potential Conflict Listing.
  • GH Certification Sdn. Bhd.’s Management, Staff and Subcontracted Auditors/Technical Experts shall neither suggest nor imply that certification would be simpler, easier or less expensive if specific consultancy or training services were used. GH Certification Sdn. Bhd.’ Management, Staff and Subcontracted Auditors/Technical Experts shall not offer consultancy or training services to GH Certification Sdn. Bhd.’s clients to whom they have been assigned an audit; either during or after the audit has been completed.
  • Certification of organisations supplying a service to GH Certification Sdn. Bhd. is not deemed to be an unacceptable threat to conflict of interest. However, certification of a company with whom in partnership GH Certification Sdn. Bhd. provides a direct service is deemed to be an unacceptable threat to impartiality. If such a situation develops, an alternative Accredited Certification Body shall be sourced to allow the continuation of the existing Certification.